FAQs

Ticket sales will commence on 27 Oct, 12pm and are on sale at SGIFF.COM, sistic.com.sg and the SISTIC hotline 6348 5555. 

1. Double check your screening date, time and venue. Our festival schedule may change, so ensure you have accurate information by checking SGIFF.COM.

2. Download a digital ticket to your mobile phone’s wallet. You will need your tickets to get into the screening, and it is easier to download them at home before you arrive. 

3. Show up early – it’s General Admission this year! Read more about General Admission here. 

4. Have fun! You’re at a film festival. Our staff and volunteers are here to ensure the best possible festival experience for all audience members.

Q&A with filmmakers will be held in various screening venues in a live format.

Recorded Q&As for some films will be available during the Festival on SGIFF.COM, our Youtube channel and social media pages. More information on how to enjoy the Q&A with filmmakers will be available soon, please check back again for details.

All screening changes (including date, time, and location) are noted on SGIFF.COM after our schedule goes live on October 27 2023 at 12PM. If you have purchased tickets to a screening that has been changed or cancelled, you will receive a notification email from our Ticketing team.

Yes. Children are welcome to attend the festival. However, please check the Festival Guide or SGIFF.COM for film ratings before you make your purchase. Children and minors who do not meet the rating requirement will not be allowed entry into the screening. Tickets purchased will not be refunded. 

Children aged two and older require a festival ticket to attend a screening. Tickets are subject to regular festival pricing. Children under two years of age do not require a ticket if they are sharing a seat with an adult. Content advisories may be available for select films.

The Festival Lounge located at Objectifs is your home away from home, where you can relax, connect, and socialise with other cinephiles. You can also collect your merch at the Festival Lounge if you’ve purchased any online. Find out more about our merch here.

The screenings, forums and other fringe events will be taking place across the island.

Aliwal Arts Centre
28 Aliwal Street
Singapore 199918

Filmgarde Kallang
Kallang Leisure Park
Level 3
5 Stadium Walk
Singapore 397693

Golden Village x The Projector Cineleisure
Level 5 & 6
8 Grange Road
Singapore 239695

LASALLE College of the Arts
Block F Level 1 #F102
McNally Campus (Main)
1 McNally Street
Singapore 187940

Marina Bay Sands Singapore
Level 4
10 Bayfront Avenue
Singapore 018956

National Museum of Singapore
Gallery Theatre
93 Stamford Road
Singapore 178897

Oldham Theatre
1 Canning Rise
Singapore 179868

Shaw Theatres Lido
Level 5 & 6
350 Orchard Road, Shaw House
Singapore 238868

The Projector, Golden Mile
Golden Theatre
6001 Beach Road
#05-00 Golden Mile Tower
Singapore 199589

Please refer to the screening schedule and venues.

Tickets for SGIFF34 can be purchased from our website through the ‘Buy Tickets’ button or at sistic.com.sg or the SISTIC hotline 6348 5555.

You will need a SISTIC account to purchase tickets from the SISTIC website or from sistic.com.sg. Any tickets purchased from third-party websites and unauthorised resellers such as Viagogo, Stubhub, Carousell or similar websites may not be valid for entry at the venue. We strongly encourage you to purchase tickets from the official channels only.

We currently have the following bundle deals you can enjoy:

FESTIVAL PASS
At $200, the Festival Pass grants you unlimited screenings and access to the Festival Pass Networking Party.* For aspiring filmmakers, cinephiles, and hardcore fans.

4 FOR $55*
Select a minimum of one film per group to qualify for the discount.

Group A

• Asian Feature Film Competition
• Foreground
• Altitude
• Standpoint

Group B

• Southeast Asian Short Film Competition
• Horizon
• Landmark
• Undercurrent

10 FOR 10%*
Purchase any 10 tickets in a single transaction to enjoy a 10% discount off ticket prices!

SGIFF WEBSITE EXCLUSIVE*
If you’re a first-time user, create an account on SGIFF.COM for seamless festival planning and enjoy 10% off your first ticket purchase!

CONCESSIONS
Students (local/overseas), full-time national servicemen, senior citizens (55 years old and above): Enjoy $1 off Festival Opening, or $0.50 off all other films (valid ID required).

* Excludes Festival Opening, Fundraiser and VR screening event.

Please check the film ratings for all films in the bundle before you make your purchase. All tickets are non-refundable and non-exchangeable after purchase.

All tickets are available for purchase online only, up till 5 mins before screening time. Tickets will not be sold at the venue.

Please check our website SGIFF.COM for ticket availability. Purchase your tickets online and check the film ratings before you make your purchase.

We’re introducing a Rush Queue this year so that you can try your luck at a screening if tickets are sold out online. Find out more here.

Before contacting us, please ensure that the email has not gone into your Spam or Junk folder. If you purchased your tickets via SISTIC, please contact them directly at 6348 5555. 

All tickets once purchased will be non-refundable and non-exchangeable. A refund will only be made for a cancelled or rescheduled film. Please check the film ratings before you make your purchase.

Only one discount code or promotion can be applied to your purchase. Festival Pass holders must make their purchase separately to enjoy free redemption of their ticket to a screening.

Doors will open approximately 10 minutes prior to each screening. We recommend that you arrive early for your screening so you have ample time to find the venue if it is the first time you are visiting, or to get the best seats as all screenings will be free seating on a first-come, first-served basis.

General admission refers to seating that is not assigned or reserved, and is occupied on a first-come, first-served basis.

This means that you will not be able to reserve a seat at the point of purchase. Please arrive early to pick the best seats in the house!

Yes, but you’ll have to join the Rush Queue.

Customers without tickets may wait in the Rush Queue as a last chance to see the film.
10 minutes after the screening start time, seats will be released to those in the Rush Queue on a first-come, first-served basis.

Ticket holders and Festival Pass holders in the Rush Queue will not need to re-purchase their tickets.

We recommend arriving at the Rush Queue no earlier than 30 minutes prior to your screening.

Each person in the queue will be entitled to one ticket only.

Please note that being in the Rush Queue does not guarantee entry to the screening.

Other than the Forum with Fan Bingbing, forums are free-of-charge.

You will need to register online to secure a seat for the Forum. Entry is not guaranteed if you do not register ahead of time.

For more information and to book your tickets, visit SGIFF.COM/forums-events.

The SGIFFriends membership is a way to contribute to the festival and a must have for anyone looking for increased engagement with the Festival. Find out more about how you can support the festival at https://sgiff.com/donate, or email us at partnerships@sgiff.com

Thank you for your support for the Festival. SGIFF is a charity committed to championing and nurturing Asian cinematic storytelling. We believe in the power of film as a tool to discuss historical and contemporary issues, and to shape society as a whole.

Find out more on how you can donate here